Return Refund policy
Products; 10 days return policy
If not satisfied, you have the opportunity to return the products within 10 days. Any deviations are clearly indicated in the product description. The date of receipt of your return at mondiaprices.com is crucial for compliance with the period of 10 days. The return must be returned unused, in their original condition and in its original packaging to us.
(you have confirmed the terms and conditions and clicked "Buy now" button).
All charges for returns are at your expense. The shipping are undertaken at your own risk and liability. Please use the proper amount of postage in order to avoid any future postage penalties. The right of withdrawal expires at the end of the ten days.
If your item has an issue,please submit a ticket to our Costumer Support & Contacts
Please follow the warranty process:
PS: Ideally, the photos/videos should be clear and focused, under good lighting conditions, and taken at close and medium distance. We will do our best to help you.
If not satisfied, you have the opportunity to return the products within 10 days. Any deviations are clearly indicated in the product description. The date of receipt of your return at mondiaprices.com is crucial for compliance with the period of 10 days. The return must be returned unused, in their original condition and in its original packaging to us.
(you have confirmed the terms and conditions and clicked "Buy now" button).
All charges for returns are at your expense. The shipping are undertaken at your own risk and liability. Please use the proper amount of postage in order to avoid any future postage penalties. The right of withdrawal expires at the end of the ten days.
If your item has an issue,please submit a ticket to our Costumer Support & Contacts
Please follow the warranty process:
- Please describe the problem with your item in details（what happened and when?) stating your order number and product code.
- Please tell us what steps you have already taken to solve the issue.
- Please give us the item code indicated on the outer package.
- Please send us clear picture or video of the defects in good lighting.
PS: Ideally, the photos/videos should be clear and focused, under good lighting conditions, and taken at close and medium distance. We will do our best to help you.
